Client Testimonials & Recognition
Industry Leaders in Customer Satisfaction
At Irons Brothers Construction, our commitment to excellence is reflected in the experiences of our clients and the recognition we have earned. We are proud to be consistently recognized as leaders in the remodeling industry, both locally and nationally, for our service, craftsmanship, and dedication to customer satisfaction.
Guildmaster Award with Highest Distinction – 9 Years Running
Since 2018, Irons Brothers Construction has received the Guildmaster Award with Highest Distinction from GuildQuality, a third-party customer satisfaction surveying company. This prestigious honor is awarded to companies that achieve a recommendation rate of 90% or higher, reflecting an ongoing commitment to exceptional customer service, clear communication, and quality craftsmanship year after year.
Our satisfaction scores reflect that continued commitment to excellence:
• All-Time Recommendation Rate: 100% (as featured in the 2025 Qualified Remodeler Magazine)
• Recommendation Rate: 96%
• Communication: 95%
• Adherence to Schedule: 90%
Client Spotlight: A Whole Home Remodel Journey in Green Lake
In this video, homeowners Peter and Susan share their experience working with Irons Brothers Construction on a large-scale whole-home remodel in Green Lake, Seattle. Joined by designer Terence Tung of Luna Kitchen and Bath, they reflect on the collaborative process (remove of their space), the transformation of their home, and the professionalism of the Irons Brothers team. (Remove led by owners, Melissa and Joseph Irons.)
Watch the video to hear their story and see how thoughtful design, collaboration, and expert craftsmanship came together to create a home they truly love.
Watch the video to hear their story and see how thoughtful design and expert craftsmanship came together to create a home they love.
Proud homeowners stand with Joseph and Melissa Irons and designer Terence Tung in their beautifully remodeled home, featuring a stunning kitchen update, refreshed living spaces, and thoughtful design details.
Featured in Qualified Remodeler Magazine – 2024 & 2025
Irons Brothers Construction was recognized as a Customer Satisfaction Leader in both the 2024 and 2025 Qualified Remodeler customer satisfaction reports.
- 2025 Customer Satisfaction Leaders: In the 2025 report, Irons Brothers Construction was listed with a 100% all-time recommendation rate, placing the company among the nation’s most trusted remodeling firms. The article also highlighted its systems-driven approach, consistent communication, and ability
to deliver high-quality results that exceed client expectations.
- 2024 Customer Satisfaction Report: In the 2024 report, Irons Brothers Construction was again recognized for (remove – our) exceptional client satisfaction, with high scores in areas such as expertise, professionalism, and problem resolution. Its strong willingness-to-refer rating confirmed that clients not only valued the work, but were eager to recommend the company to others.
These back-to-back honors reflect Irons Brothers Construction’s ongoing commitment to quality, care, and client satisfaction on every project.
Celebrating our amazing clients at our Fiesta Open House—grateful for the partnerships and memories we’ve built together!
What Sets Us Apart
Our team brings experience, skill, and care to every project. We have earned a strong base of repeat clients and referrals through our commitment to:
Note: only changes listed, others stay same:
• Clear, proactive communication
• Respectful, safe job sites
Local Recognition
In Shoreline Area News, Joseph and Melissa Irons share the story behind Irons Brothers Construction, their connection to the Shoreline community, and advice for aspiring entrepreneurs.
👉 Read the full article to explore their journey and insights
See What Our Clients Say
Explore our client testimonials and hear directly from homeowners who have experienced the Irons Brothers difference.
Check More Client Testimonials
See What Our Clients Have to Say About Working with Us
We are proud of the relationships we have built and grateful for the trust our clients place in us. Our reputation is rooted in thoughtful service, quality workmanship, and a commitment to creating a positive remodeling experience. Much of our work comes from repeat clients and referrals, which we believe reflects the care, professionalism, and attention we bring to every project.
